Kroger vendor compliance fees

46 published fees · grocery · newest source document 2025

Published non-compliance fees

Quoted from Kroger's own publicly posted vendor documents. Where a figure is not published, it says so rather than guessing.

ViolationPublished fee Effective / versionSource
UPC violation — all other (non-Fred-Meyer-GM)$5,000 per item, per divisionVersion January 2017 (Version 1)source
Merchandise shipped without passing third-party testing report or override$5,000as posted (PDF metadata creation/modification date 2019-09-12; no in-document revision date stated)source
Failure to report a food/HBA recall before public press release$5,000as posted (PDF metadata creation/modification date 2019-09-12; no in-document revision date stated)source
Product attribute changed without required written notice$2,000 per item, per divisionVersion January 2017 (Version 1)source
UPC violation — Fred Meyer general merchandise$1,000 per POVersion January 2017 (Version 1)source
Item discontinued without required written notice$1,000 per item, per division2025-01-01source
Late or incorrect advertised merchandise$1,0002025-01-01source
New item not in distribution center inventory after availability date$1,000 per item, per divisionVersion January 2017 (Version 1)source
Packaging data integrity violation$1,000as posted (PDF metadata creation/modification date 2019-09-12; no in-document revision date stated)source
Packaging proofing process not followed$1,000as posted (PDF metadata creation/modification date 2019-09-12; no in-document revision date stated)source
Case pack errors$500 per PO2025-01-01source
Case labeling errors$500 per PO2025-01-01source
Class I recall — distribution center handling fee$500Version January 2017 (Version 1)source
UPC violation (unified)$500 per PO2025-01-01source
Hazardous material labels or shipping papers not provided or improper$500 per PO2025-01-01source
Short-dated product or mixed code dates on a pallet$5002025-01-01source
Shipping overage or wrong product shipped$5002025-01-01source
Freight shifted/damaged or product overhanging pallet$5002025-01-01source
Pest, odor, or hazardous material spill on a load$5002025-01-01source
ASN not provided/incorrect, or non-conforming/illegible GS1-128 label$500 per shipment2025-01-01source
Class II recall — distribution center handling fee$300Version January 2017 (Version 1)source
Failure to follow Traffic Department routing instructions$2502025-01-01source
Unloading services not provided on a prepaid shipment$250Version January 2017 (Version 1)source
Failure to schedule or missed delivery appointment$200 per shipmentVersion January 2017 (Version 1)source
Incorrect carton/Bill of Lading marking$200 per shipmentVersion January 2017 (Version 1)source
Packing list errors or missing packing list$200 per shipmentVersion January 2017 (Version 1)source
No EDI capability established within grace period (DC purchase orders)$200Version January 2017 (Version 1)source
Class III recall/withdrawal — distribution center handling fee$200Version January 2017 (Version 1)source
Missing or erroneous packing list / bill of lading$200 per shipment2025-01-01source
Late gate-in to a scheduled delivery appointment$200 per shipment2025-01-01source
No delivery appointment scheduled$200 per shipment2025-01-01source
Packaging color/image correction required$150as posted (PDF metadata creation/modification date 2019-09-12; no in-document revision date stated)source
Poor pallet quality or incorrect pallets$100Version January 2017 (Version 1)source
Base non-compliance handling fee (general)$100Version January 2017 (Version 1)source
Base non-compliance handling fee (Our Brands packaging)$100as posted (PDF metadata creation/modification date 2019-09-12; no in-document revision date stated)source
Damaged, poor quality, or incorrect pallets$1002025-01-01source
Declared net content changed without GTIN change$50Bundled with cover letter dated 12/02/2024 (URL path dated 2025/03)source
Flavor/variant SKU without unique GTIN$50Bundled with cover letter dated 12/02/2024 (URL path dated 2025/03)source
Inaccurate item setup information supplied$50Bundled with cover letter dated 12/02/2024 (URL path dated 2025/03)source
New warehouse item unavailable after product availability date$50Bundled with cover letter dated 12/02/2024 (URL path dated 2025/03)source
Item discontinued without 120 days notification (KOMPASS)$50Bundled with cover letter dated 12/02/2024 (URL path dated 2025/03)source
Hourly non-compliance remediation fee (general)$45Version January 2017 (Version 1)source
Hourly non-compliance remediation fee (Our Brands packaging)$45as posted (PDF metadata creation/modification date 2019-09-12; no in-document revision date stated)source
Case Fill Rate shortfall fee$32025-01-01source
Vendor fails to pick up recalled hazardous product$3 per unitBundled with cover letter dated 12/02/2024 (URL path dated 2025/03)source
Hazardous-waste disposal charge (reclamation)$3 per unit cap $3Bundled with cover letter dated 12/02/2024 (URL path dated 2025/03)source
Non-compliance with required EDI usagenot published as a figureBundled with cover letter dated 12/02/2024 (URL path dated 2025/03)source
Missing or unreadable UPC/GTIN barcodenot published as a figureVersion January 2017 (Version 1)source
UPC number change without required advance noticenot published as a figureVersion January 2017 (Version 1)source
Late or missing 997 Functional Acknowledgmentnot published as a figureVersion January 2017 (Version 1)source
Price decrease submitted without required noticenot published as a figureVersion January 2017 (Version 1)source
Recall administrative cost allocation (Divisions)not published as a figureVersion January 2017 (Version 1)source
ORAD (On-time delivery) compliance thresholdnot published as a figure2025-01-01source
Walmart, Target and Amazon publish nothing.

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