Dollar General vendor compliance fees

72 published fees · mass/dollar · newest source document 2026

Published non-compliance fees

Quoted from Dollar General's own publicly posted vendor documents. Where a figure is not published, it says so rather than guessing.

ViolationPublished fee Effective / versionSource
New SKU Film Chargeback Fee$4,0552019-08-12source
Lead SKU Design Fee$3,8452019-08-12source
2nd Printer Chargeback Fee$2,0282019-08-12source
Brand Conversion Chargeback Fee$2,0282019-08-12source
Existing SKU maintenance - Complex Edit$1,6002019-08-12source
No UPC / UPC Issues$1,000 per PO2025-02-21source
Failure to provide First Production Samples (with product)$1,0002019-08-12source
Changing artwork after BLUE approval$1,0002019-08-12source
Existing SKU maintenance - Moderate Edit$1,0002019-08-12source
New photography - initial shot fee$8502019-08-12source
Complex illustration fee$8502019-08-12source
PDQ / Floor Stand design fee$7252019-08-12source
Existing SKU maintenance - Simple Edit$7252019-08-12source
Medium illustration fee$6252019-08-12source
Private brand annual quality testing deduction$6002019-08-12source
Fresh - Trailer Refusal$500 per shipment2025-02-21source
Failure to provide 10 print samples 2 weeks prior to first production samples (Private Brand Packaging Brief)$5002019-08-12source
Short Quantity$375 per PO2025-02-21source
Missed Appointments$375 per shipment2025-02-21source
No Appointment$375 per shipment2025-02-21source
Appointment Past PO Arrival Date$375 per PO2025-02-21source
Product Freshness$350 per PO2025-02-21source
PPD Call-in Violation$350 per PO2025-02-21source
Late Arrival for Appointment$350 per shipment2025-02-21source
FOB Call-in Violation (PO Confirm)$350 per PO2025-02-21source
No FOB Call-in (Compass)$350 per PO2025-02-21source
Vendor Not Ready On Time (Compass)$350 per PO2025-02-21source
Vendor Not Called In On Time (Compass)$350 per PO2025-02-21source
New photography - subsequent shot fee$3502019-08-12source
2nd round copy changes fee$3132019-08-12source
Incorrect DC$250 per PO2025-02-21source
Incorrect Merchandise$250 per PO2025-02-21source
Incorrect Inner Pack$250 per PO2025-02-21source
Incorrect Case Pack$250 per PO2025-02-21source
Incorrect Price$250 per PO2025-02-21source
No Price (if price required)$250 per PO2025-02-21source
Incorrect Assortment$250 per PO2025-02-21source
Incorrect Carton Information$250 per PO2025-02-21source
Incorrect UPC$250 per PO2025-02-21source
Incorrect and/or late die-lines$2502019-08-12source
Paper invoice submitted without prior approval (manually processed)$250 cap $2502025-04-08source
Excess Quantity$200 per PO2025-02-21source
Rescheduled W/O 24 Hr Notice$200 per shipment2025-02-21source
Incorrect/incomplete PDP or Back/Side Panel information$2002019-08-12source
Incorrect Purchase Order (on BOL)$150 per PO2025-02-21source
Closed PO/SKU$150 per PO2025-02-21source
No Packing List$150 per PO2025-02-21source
No Purchase Order$150 per PO2025-02-21source
No BOL/Manifest$150 per PO2025-02-21source
Date Code problem$150 per PO2025-02-21source
Infestation$150 per PO2025-02-21source
Concealed Damages/Pallets$150 per PO2025-02-21source
Incorrect/incomplete product descriptions (Packaging Brief)$1502019-08-12source
Incorrect/incomplete PDP information$1502019-08-12source
Exceeding time allotted for BLUE artwork review/approval$1502019-08-12source
Incorrect BOL$100 per PO2025-02-21source
Freight terms collect but shipped/billed prepaid$100 per shipment2021-04-20source
Driver detention beyond 2 hours$100 per shipment2021-04-20source
Simple illustration fee$942019-08-12source
Poor Quality Pallets$502025-02-21source
Slip Sheet violation$502025-02-21source
Load Shifting$502025-02-21source
Merchandise Quality Issue$50 per PO2025-02-21source
Minimum vendor performance deduction floor$252025-02-21source
Damages/Pallet$102025-02-21source
5% administrative surcharge on transportation chargeback violations$52021-04-20source
Written customer complaint gift card chargeback$52019-08-12source
Fresh product recall processing fee - recalled from stores$0.70 per unit2021-04-20source
Warehouse Storage (merchandise returns / donate-destroy requests left unresolved)$0.50 per case2025-02-21source
Fresh product recall processing fee - recalled from distribution centers$0.42 per unit2021-04-20source
Rework and re-handling charges (additive, on top of flat chargebacks)$0.13 per unit2025-02-21source
Logistics Visibility Integration Requirement (project44 data feed)$02026-04-17source
Additional testing charge on below-standard retestnot published as a figure2019-08-12source
Damages/Unsaleables Allowance program (department-level deduction)not published as a figure2021-12-01source
Vendor performance (VNC) chargeback dispute windownot published as a figure2025-02-21source
Transportation (T-prefix) chargeback dispute windownot published as a figure2025-10-04source
Invoice payment dispute waiver windownot published as a figure2025-04-08source
Shipment claim window (over/short/damaged)not published as a figure2021-04-20source
Post audit claim pre-deduction review thresholdnot published as a figure2025-04-08source
Late/missing FA-997 functional acknowledgmentnot published as a figure2025-09-18source
Core vendor EDI onboarding deadlinenot published as a figure2025-09-18source
Late response to DC receiving problemnot published as a figure2026-03-18source
Pre-price sample not submitted/approved before productionnot published as a figure2018-03-08source
EAS source-tagging requirement for high-shrink itemsnot published as a figure2018-03-08source
Minimum remaining shelf life at DC receiptnot published as a figure2017-06-23source
Shipper weight/dimension specificationnot published as a figure2017-06-23source
Pallet load weight/stacking height specificationnot published as a figure2021-04-20source
Merchandise return authorization response windownot published as a figure2021-12-01source
Failure to provide Material Safety Data Sheet (MSDS)not published as a figure2025-09-18source
Third-party unloading fee for prepaid freightnot published as a figure2026-02-13source
Walmart, Target and Amazon publish nothing.

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